The Project Manager is responsible for the deployment of solutions to meet the needs and requirements of Cass Telecom customers. This position provides business consulting for both pre and post sales activities utilizing repeatable processes to implement an efficient transition of customers to Cass services and applications. PRINCIPAL RESPONSIBILITIES AND DUTIES Supports

The Solutions Architect designs, develops, implements, and oversees the operation of multiple applications within the company on multiple platforms. Provides technical leadership and consulting to team members and peers, including development and refinement of standards and participates or leads code and design reviews. SKILLS AND ABILITIES REQUIRED Maintains in depth kno

FUNCTION The Client Account Manager is responsible for overall management of assigned client accounts and taking a leadership role in developing mutually beneficial working relationships, achieving account growth, and furthering the success of both the client's and Cass' business through system enhancements, process improvements, and training to facilitate the client's fu

The Customer Service Associate I is a business to business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction. Schedule Monday Friday with a flexible

Receives client processing inquiries regarding telecom invoice charges and ensures that clients receive an expeditious, sound, and well delivered response. Processes new accounts, maintains existing accounts, and communicates internally. PRINCIPAL RESPONSIBILITIES AND DUTIES Independently process and respond to routine questions, processing issues, and requests according

Responsible for overall management of assigned carrier accounts, taking a leadership role in developing mutually beneficial working relationships, achieving account efficiencies, and furthering the success of both the carrier's and Cass's business through reporting, process improvements, and training to facilitate the carrier's full utilization of Cass services and produc

FUNCTION The Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers' procedures. PRINCIPAL RESPONSIBILITIES AND DUTIES Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc. Uses multiple separator sh

PRINCIPAL RESPONSIBILITIES AND DUTIES Independently process and respond to routine questions, processing issues, and requests according to company defined procedures. Thoroughly analyze issues and requests and clearly communicate them verbally and in writing using company approved methods and tools. Make customers and their needs the primary focus of one's actions by deve

Responsible for providing leadership and training to an assigned work group including coordinating production workflow, monitoring quality, and providing feedback to achieve continuous improvement within the work group. Responsible for identifying trends and errors, reviewing exceptions, testing new account and system changes, and communicating issues with management and

The Audit & Risk Management Associate is responsible for risk management activities, supporting external audit processes throughout the Company, and assisting internal audit in SOX control testing. Principal Responsibilities and Duties Coordinates the day to day execution of management's System and Organization Controls (SOC) reports through organization of request lists,

The Client Account Representative is accountable for supporting the daily activities related to the processing of assigned client accounts. The individual in this position is responsible for responding timely to internal and external requests in an effort to identify process improvements and facilitate solutions. PRINCIPAL RESPONSIBILITIES AND DUTIES Independently process

The Intern, Accounting assists in performing accounting and financial analysis duties, ensuring that work is performed in a timely, accurate, and efficient manner according to company standards and contractual agreements. PRINCIPAL RESPONSIBILITIES AND DUTIES Reconciles various general ledger accounts. Assists in the preparation and mailing of manual payments. Scans docum

The Client Account Representative II is responsible for supporting the daily activities related to the processing of assigned client accounts, both shared and solely supported, and for timely responses to internal and external requests in an effort to identify process improvements and facilitate solutions. PRINCIPAL RESPONSIBILITIES AND DUTIES Independently process and re

Will consider local and out of state applicants. The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client's operational and data processing systems to meet client needs in ways that are mutually beneficial to both client and Cass. Th

The Loan Generalist II performs a wide variety of tasks related to the commercial loan services function. These include payment processing, loan documentation preparation for new and renewing demand and term loans, maintenance of collateral function, and associated report preparation. The Loan Generalist II performs these functions with limited supervision by the Manager