The Customer Service Associate I is a business to business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction. Schedule Monday Friday with a flexible

The Treasury Services Specialist is responsible for analyzing customer activity to determine how best to deliver treasury services and products. Responsible for implementing, training, and supporting all treasury services and products, enhancing client relationships, finding solutions to clients' problems, and following up to maximize client satisfaction. PRINCIPAL RESPON

The Carrier Validation Rep will manage communications with carriers concerning EFT payments, perform updates to carrier files and ensure compliance with defined payment security requirements. PRINCIPAL RESPONSIBILITIES AND DUTIES Stays current on the Cass Carrier file and payment process, seeking guidance from Operations Control and EDI Services staff to be aware of any c

Responsible for overall management of assigned carrier accounts, taking a leadership role in developing mutually beneficial working relationships, achieving account efficiencies, and furthering the success of both the carrier's and Cass's business through reporting, process improvements, and training to facilitate the carrier's full utilization of Cass services and produc

The Client Account Representative II is responsible for supporting the daily activities related to the processing of assigned client accounts, both shared and solely supported, and for timely responses to internal and external requests in an effort to identify process improvements and facilitate solutions. PRINCIPAL RESPONSIBILITIES AND DUTIES Independently process and re

The Client Account Manager is responsible for overall management of assigned client accounts and taking a leadership role in developing mutually beneficial working relationships, achieving account growth, and furthering the success of both the client's and Cass's business through system enhancements, process improvements, and training to facilitate the client's full utili