Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Rider Service Agents). Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick paced environment. Responsible

Cruise Execution Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction Gather pertinent cruise event details from th

Cruise Execution Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction Gather pertinent cruise event details from th

Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT System (OSS) Follow safety procedures in order to ensure the protection of passengers and vessel Participate in routine safety drills to prepare for major incidents Handle lines to moor vessels to pier Stand watch over passengers in ships' bow or stern in order to look for obstructions in

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system Follow safety procedures in order to ensure the protection of passengers and vessel Participate in routine safety drills to prepare for major incidents Handle lines to moor vessels to pier Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions

Locating suppliers Researching goods, services, and materials, evaluating DBE vendors Processing purchasing orders and entering them in the accounting system Evaluating suppliers by considering price, quality, availability, and other criteria Interacting with suppliers to schedule delivery times and resolve shipping errors Authorizing payments and maintain receipts, recor

Handle mooring lines during docking or undocking of the vessel. Assist with filling potable water, bunkering, discharging black/grey water and connect / disconnect shore power as directed. Perform operational duties as instructed by the Captain or Deck Officer. Conduct at sea personnel transfer and cargo operations in all weather conditions. Perform lookout duties while u

Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS) Responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and shipmates Actively participate in meetings including the Manager pre cruise briefing Oversee the setting of assigned deck(s), including pack

Develop and implement strategic sales plans to achieve company goals and expand customer base Identify and cultivate relationships with potential clients, including ship owners, operators, and other marine industry stakeholders Maintain and strengthen relationships with existing marine clients to ensure repeat business and customer satisfaction Develop iterative targets,

Respond to basic employee inquiries regarding benefits, time & leave and company policies and procedures. Prepare On boarding package for New Hires. Complete on boarding process in HRIS. Prepare new hire folders for orientation. Collect and coordinate signed offer letters and job descriptions. Prepare uniforms, ID cards and name badges for orientation. Create and maintain

Ability to problem solve basic repairs Ability to lift 50 pounds (Requirement) Ability to scale ladders Comply with safety practices, policies, and procedures Cleaning common areas (restrooms, offices, dining areas, hallways) including sweeping, mopping, vacuuming, cleaning windows, emptying trash, etc. Assist with maintaining inventory control of tools, equipment, and su

Safely operate vessel in accordance with all United States Coast Guard (USCG) regulations, COLREGs, FCC, Class Society, internal Seaward guidelines and other pertinent regulatory agencies. Provide the highest standards of operation , remaining fully aware of multiple issues such as wake generation and mitigation, vessel traffic, sea conditions, visibility and other enviro

Maintain duties of Officer of the Watch set by the Master (watch schedule). The watch schedule may be altered by the Master to suit the trade of the vessel but must comply with STCW requirements for watch keeping. Determining the vessels stability, cargo limitations with all related weight calculations to determine the requirements of the vessel's stability. Liaising with

Handle mooring lines during docking or undocking of the vessel Assist with filling potable water, bunkering, discharging black/grey water and connect / disconnect shore power as directed Perform operational duties as instructed by the Captain or Deck Officer Conduct at sea personnel transfer and cargo operations in all weather conditions Perform lookout duties while under

Provide recommendations to increase utilization and efficiency of inventory, by opening, canceling, or consolidating events based on demand and profitability. Daily monitoring and maintenance of all cruises to ensure general public seat availability and that capacity goals are met. Answer, resolve and follow up on inventory questions from the sales team and liaise across