Remain true to and champion the Company's Core Values and Code of Conduct. Safety First Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Safety Culture. Consider reliability and efficiency with regard to Company operations. Monitor river, vessel, and passengers to endure safety during ferry operation. Participate

Provide excellent customer service to all guests who visit our ticket booths and boarding locations. Well versed on all BHCC products, able to up sell and cross promote all experiences. Communicate information to guests regarding cruise offerings, schedules, availability, and directions for getting to the boarding locations. Capacity to keep calm in a busy, fast paced wor

Must be organized, self motivated, able to multi task, and proactive, with a strong attention to detail Maintain cleanliness and organization of all supply and storage areas Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs Work and collaborate with the operations team and back of house crew to create amazing gue

Fill machines with paper. Make service calls to maintain and repair machines. Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills, coins or paper tickets. Test machines to determine proper functioning Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are requ

Sales Focus Develop a comprehensive knowledge of all regional vessels, products, enhancements, pricing, and scripting to be effective sellers. Attain weekly prospecting goals through proactive client outreach as directed by the Regional Director of Sales to identify warm leads for the account management team. Ability to prioritize overflow of inbound port leads, along wit

Read and understand blueprints and drawings and take or read measurements to plan layout and procedures. Coordinate with supervisor to layout pipe routing and connection details Select and install supports, pipe hangers, and other metal structures to securely support piping installations within the vessel Turn off steam, water, or gas from pipe sections and release stored

Provide exceptional hospitality to guests and coworkers as prescribed in our company culture, RESPECT. Learn how to order, supervise, prep, and run a kitchen onboard a vessel Learn how to lead, coach, and evaluate crew members to perform company standards Learn to complete and supervise the daily food safety, sanitation, and cleanliness standards Ensure consistency of foo

Follow safety procedures to ensure the protection of passengers, crew, and the vessel Participate in routine safety & emergency preparedness drills Welcome guests on the vessel with the highest level of customer service Handle lines to moor vessels to pier Stand look out watch in ships bow, stern, or bridge to look for obstructions in a ships path Assist with general main

Oversee Pier Sales Agents and be prepared to troubleshoot problems, train staff when needed, and enforce policies Enter new reservations accurately and thoroughly Process payments in a timely manner in following company procedures Successful proper cash handling and maintaining of all monies in the ticket booth including deposits Maintaining sales and accounting documents

Responsible for completing tasks delegated by Concession Vessel Manager such as stocking/re stocking and cleaning. Responsible for assisting with the set up and closing of the vessel concession each business day. Responsible for assisting in maintaining a sanitary environment and equipment each business day. Responsible for adhering to all company policies such as uniform

Provide exceptional hospitality to guests and coworkers as prescribed in The Respect Service System. Follow safety procedures in order to ensure the protection of passengers and vessel. Participate in routine safety drills to prepare for major incidents. Handle lines to moor vessels to pier. Stand watch in ships' bows, sterns, or bridge wings in order to look for obstruct

Assist in food preparation and cooking under the guidance of experienced chefs Maintain cleanliness and organization in the kitchen Collaborate with team members to ensure smooth kitchen operations Assist in expediting food orders and delivering dishes in a timely manner Willingness to take direction and learn from experienced chefs Follow all food safety and sanitation g

Supports the Vice President of Public Affairs and the Community Relations Associate with the in person implementation of a high touch community relations and public outreach strategy at NYC Ferry. As directed, conduct in person canvassing of local neighborhoods, including door to door small business outreach, general canvassing of areas near current or future landings, an

Safe, and proper boat handling of 'twin screw' vessels ranging from 120' up to 192' feet, while adhering to all Coast Guard rules and regulations. Ongoing crew management, training, and drilling. Strong focus on safety, and the ability to communicate best practices to passengers and crew by conducting ongoing safety drills as required. Strong focus on customer service. Ve

As the Chief Engineer on duty, ensure the safe and reliable operation of all vessel systems, machinery, and equipment under your care with due regard for the Safety Management System (SMS), proper standards of watchkeeping, and in accordance with company directives. The Chief Engineer shall work closely with the Captain to ensure the physical aspect of the vessel and crew