Unpacks, examines, and stages incoming shipments; identifies damaged items, records shortages, and corresponds with supplier/shipper to rectify issues Receives, processes, and returns all defective parts for repair, replacement and credit Monitors inventory of project materials and consumables Performs all computer functions necessary to track various aspects of goods Arr

Engineering Design & Documentation Independently develop and produce complete engineering documentation packages, including detailed drawings, submittals, and equipment schedules that meet project specifications and company standards Review and verify design accuracy and completeness, ensuring compliance with applicable codes, industry standards, and customer requirements

Technical Support & Troubleshooting Respond to Level I technical support incidents and service requests across multiple channels, including phone, email, web, chat, and ticketing systems. Troubleshoot and resolve issues related to computer hardware, software, peripherals, and network connectivity. Support and diagnose problems with desktop PCs, laptops, scanners, printers

Sales Partnership & Deal Strategy Act as a trusted advisor within enterprise sales pursuits, supporting account teams from early discovery through close Influence deal strategy by shaping service led solutions that differentiate value beyond products and price Participate in executive meetings, customer workshops, and strategic account discussions to advance opportunities

Innovative, self starter with the self confidence and ability to represent the Pavion Company in a professional, ethical manner to gain a high level of confidence. Excellent problem solving and meeting facilitation skills. Develop and execute a strong business plan, advanced selling skills, e.g., qualify prospects, lead generation, new business development, account penetr

Project Leadership & Management Lead engineering efforts for large scale, complex, or enterprise level low voltage systems projects, ensuring all technical aspects meet quality, budget, and schedule requirements Collaborate with project managers and cross functional teams to develop comprehensive project execution strategies, anticipating risks and addressing complex tech

Customer & Sales Leadership Customer Advocacy Align with front line sellers to support customer relationships and secure business; represent the Pavion brand and advocate for customers. Customers are your TOP priority above all other duties Strategic Sales Engagement Drive the cross sell program, support sales processes and pipeline management, and participate in pursuing

Serve in a direct customer facing role providing onsite support for various technical issues Provide outstanding customer service to improve customer relationship Receive and perform field service calls, installations and preventive maintenance on commercial equipment Diagnoses various system issues to determine system state and identify required corrective action Trouble

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service. As a global leader, Pavion specializes in the design, installation, serv

Lead, supervise, and support a team of security installers across multiple job sites Plan, coordinate, and oversee daily installation activities to ensure projects stay on schedule and within scope Perform advanced installation, configuration, and troubleshooting of security systems (access control, CCTV, intrusion detection) Ensure all work meets Pavion quality standards

Management of assigned project portfolio. Total portfolio revenue expectations to manage ranges from $5 $15mil Supervise and direct project team during planning, estimating, design, installation, start up, commissioning, turnover, and warranty of assigned projects Build and develop the project team to ensure maximum performance by providing purpose, direction, and motivat

Project Planning and Initiation Define project scope, objectives, and deliverables in collaboration with clients and stakeholders Develop detailed project plans, timelines, and budgets Resource Management Coordinate internal resources and third party contractors/vendors Allocate and manage resources to ensure project milestones are met Client and Stakeholder Communication

Install, program, and troubleshoot fire alarm panels and associated devices. Service and maintain VESDA and other aspirating smoke detection systems. Diagnose system issues and perform repairs or escalate when needed. Document all work performed, including inspection reports, deficiencies, repairs, and recommendations. Communicate effectively with customers to review find

Plan, coordinate, and oversee daily installation activities to ensure projects stay on schedule and within scope Perform advanced installation, configuration, and troubleshooting of security systems (access control, CCTV, intrusion detection) Ensure all work meets Pavion quality standards, safety requirements, and customer expectations Serve as the primary point of contac

Actively participate in on the job training under the guidance of a Licensed Electrician Associate (LEA), completing all assigned tasks and learning objectives. Assist in identifying, analyzing, and troubleshooting electrical issues and equipment malfunctions. Support the testing of electrical and security systems to verify proper installation and functionality. Conduct i