Service Coordination Perform intake, scheduling, service quoting, part ordering, tech coordination efforts Handle incoming service requests via phone or email or customer portal which result in a work order to be scheduled and dispatched to proper personnel Provide updates within service portal Provide timely and accurate information to incoming customer order status and

Manage and coordinate all aspects of multiple projects Ensure projects are delivered on time, within scope, and budget. Ensure techs NTE is established based on contractual NTE Provide timely and accurate reporting on all projects in all systems (clients, Pavion, & Teams systems) Manage changes to project scope, schedule, and costs; document in Pavion & team system Access

Service, Program, Test, and Inspect Fire Alarm Systems. Ensure equipment is functional and operational. Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair. Replace system components as assigned; panels, audible/visual alarms, etc. Provide technical support to Customers including, remote phone diagnosis, and troub

Service, Troubleshoot & program burglar alarms, fire alarms, closed circuit television, & access control systems. Ensure equipment is functional and operational Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair Replace system components as assigned; panels, audible/visual alarms, etc. Provide technical support t

Troubleshoot, maintain, service, install and test Security Systems to include; Access Controls, CCTV and Intrusion Systems. Perform service and maintenance on existing systems ensuring optimal performance, Read and interpret blueprints, schematics, and wiring diagrams. Pull and terminate cable, mount devices, and connect panels according to manufacturer specifications. Wo

Install, program, and troubleshoot fire alarm panels and associated devices. Service and maintain VESDA and other aspirating smoke detection systems. Diagnose system issues and perform repairs or escalate when needed. Document all work performed, including inspection reports, deficiencies, repairs, and recommendations. Communicate effectively with customers to review find

Service Coordination Perform intake, scheduling, service quoting, part ordering, tech coordination efforts Handle incoming service requests via phone or email or customer portal which result in a work order to be scheduled and dispatched to proper personnel Provide updates within service portal Provide timely and accurate information to incoming customer order status and

Demonstrate a strong work ethic, professionalism, and commitment to quality in all assigned tasks. Perform installation of high security field devices and ensure proper setup, calibration, and functionality. Complete field wiring, terminations, and testing in accordance with company standards and project specifications. Install, configure, and troubleshoot headend equipme

Terminate, label, and install equipment that include Access Control, CCTV (analog and IP), Intrusion Detection and Intercom systems. Plan wiring pathways, assign IP addresses to cameras, make recommendations based on applicable codes, standards and best practices Coordinate with Project Management team to ensure availability of materials and equipment needed for project s

Installs low voltage electrical hardware and connects wiring to them. Tests electrical security systems to ensure proper installation and operation. Inspects electrical systems to determine whether repairs are needed. Installs conduits and pulls low voltage cable Trims out security devices Replaces conduit and wiring as needed Ensures piping complies with electrical codes

Review payrolls in UKG Pro systems for accuracy. Ensure UKG System compliance with federal, state, and local payroll, wage, and hour laws. Assist with month end and year end payroll tasks, including W 2s, tax filings, and reconciliations. Maintain payroll records, reports, and documentation in accordance with company policies and regulatory standards. Analyze payroll data

Plan technicians' routes for service calls based on availability, skill, and geographical location Assisting service department in daily operations Familiarity with New York City, Long Island and Westchester Provide information to technicians relevant to their calls. Contact Customers prior to service call to confirm appointment Other various duties asked of management Ba

Security System Installation Assist in the installation and configuration of physical security systems, including cameras (CCTV), access control systems, alarm systems, and other related security technologies Cable Pulling and Management Pull and route low voltage cables (including network, power, and video cables) to support security systems installation. Ensure that cab

Plan technicians' routes for service calls based on availability, skill, and geographical location Assisting service department in daily operations Familiarity with New York City, Long Island and Westchester Provide information to technicians relevant to their calls. Contact Customers prior to service call to confirm appointment Other various duties asked of management Ba

Develop and communicate scope of work, project timeline, system design, and budget for projects to operations team, management, and client Accountable for the successful completion of project to include proper administration of construction contracts, obtaining necessary permits, licenses Responsible for administrative reporting to include Schedule of Values, Time Managem