for this role include but are not limited to Process incoming mail and technical support cases (via Salesforce/Portal, incoming mailboxes, and phone). Answer incoming calls for DDN and its subsidiaries and route them appropriately Identity and gather pertinent information from customers to ensure both accuracy and customer satisfaction. Determine if cases require additiona

Develop and execute a cohesive marketing, communication, and PR strategy that aligns with DDN Storage's business objectives and drives measurable impact across brand awareness, lead generation, and customer loyalty. Build and lead a high performing marketing team, fostering a culture of creativity, data driven decision making, and continuous improvement that aligns with D

Develop and execute a comprehensive sales strategy to drive the adoption of DDN Storage's AI storage solutions in government, federal, and academic institutions, leveraging the company's proven track record of powering the world's most demanding AI and HPC workloads. Build and lead a high performing sales team focused on the unique needs and requirements of government, fe

Develop and execute a robust software quality and system testing strategy that spans the entire product lifecycle, from design and development to integration, validation, and post deployment monitoring. Build and lead a high performing software quality and system testing team, fostering a culture of excellence, innovation, and customer centricity that aligns with DDN Stor

Partner with product management and alliances to develop the go to market plan for the AI / HPC use case, leveraging DDN Storage's extensive experience in powering the world's most demanding AI and HPC environments. Develop all required use case solution guides, sales guides, presentations, and training materials to support sales engagements, highlighting the unparalleled

for this role include but are not limited to Collaborate with Sales organization, order management team, corporate legal team to ensure that all revenue transactions are booked in accordance with the Company's revenue recognition policy. Participate in discussions, review draft contracts, and provide recommendations for recognition in accordance with relevant accounting li

Work from assembly drawings, process instructions, manufacturing outlines, worksheets, parts lists, and other instructions, both written and oral. Perform installation/assembly of CPU's, DIMM's, HBA's, HCA's. Perform cabling, harnessing, crimping, soldering to company specifications and follows proper ESD requirements as required. Utilizes a variety of epoxies and compoun

for this role include but are not limited to Software design and development for new features and maintenance of existing features. Analysis of bug reports and development of software fixes on multiple platforms. Work with the Engineering manager and a geographically distributed team to understand product requirements and features. Contribute to and validate product docume

for this role include but are not limited to Manage the tax function to ensure timely and quality tax compliance in federal and 15+ state/city income tax, sales and use tax, property tax returns. Work with international tax preparers to supervise foreign compliance. Prepare ASC 740 tax provision (quarterly and year end) and related footnote disclosures. Manage tax audits a

for this role include but are not limited to Pre sales activity supporting high performance and AI storage sales in the government sector. Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales qualify, identify, and close new opportunities. Understand the sales process and how to utilize

CI/CD Automation framework improvement, maintenance and triaging. Development and implementation of processes for improvement in testing. In depth traceback analysis for triaging pipeline failures. Jenkins maintenance including hardware and software to support pipeline. Improvements/maintenance of user tools and interfaces. Participation in scrum team for Continuous Integ

Define and execute the technical roadmap for DDN Storage's full stack AI system integration efforts, ensuring alignment with the company's overall product strategy and market opportunities. Lead a highly skilled team of engineers and architects in the design, development, and delivery of end to end AI storage solutions that integrate seamlessly with key AI frameworks, pla

Design, develop, and test firmware features for the SFA storage controllers. Isolate and resolve defects. Collaborate with local and remote team members. Be involved with all phases of the development life cycle including design documentation and unit test implementation as required. Be involved with the design of new SFA platforms. Requirements BS or MS in computer scien

for this role include but are not limited to Work with a global team of stakeholders to understand requirements and define the product release and QA strategy, which includes all integration, functional, performance, stress and stability testing of a distributed system. Review solution requirements from a quality assessment point of view and participate in feature test sco

Provide expert level technical support to DDN Storage customers, troubleshooting and resolving complex issues related to our storage systems, software, and networking components. Serve as a primary escalation point for high severity support cases, working closely with customers and internal teams to drive rapid issue resolution and minimize impact to customer operations.