Answering incoming calls and/or chats responding to customer inquiries promptly. Provide accurate information regarding products, services, and policies. Assist exhibitors with resolving issues, complaints and escalating issues to the appropriate departments. Act as a liaison between exhibitors and show site staff. Educate exhibitors on using our ecommerce site Assisting

Supervise warehouse employees, ensuring efficient & productive workflow and that SOPs are followed. Collaborate with other departments to resolve conflicting information and ensure that designs and plans support efficient and effective installation at showsite. Demonstrate an understanding of compliance requirements for OSHA and GES Safety Requirements and manage teams to

Coordinate and develop all operational aspects of Show Site operations Understands and works in lateral work streams Lead Accounts (Level Owner, Hall Owner, Event Owner) Fulfill roll in Show Planning process as required on assigned shows Manages to provided Key Performance Indicator's Adhere to all Business Standard Operating Procedures Exhibit a basic understanding of al

Audit customer files in accordance with established procedures and produce timely client specific invoices for products and services within tight days to invoice metrics /productivity standards Ensure accuracy of pricing for all products and services entered into the Oracle billing system Maintain records of all work performed in accordance with the established procedures

Source hotels for onPeak event portfolio Strategically recommend event hotel sets to client to meet event profile needs, demographic and revenue goals Effectively negotiate hotel contracts for assigned clients/events Cultivate and manage Hotel Chain Global Sales Office, Hotel Property and CVB relationships through communication, networking and property site visits Discove

Where world class exhibitions meet next level opportunity. There's no place quite like Las Vegas the global capital of connection, commerce, and creativity. As the official service provider for some of the most high profile exhibitions and events in the city, GES (Global Experience Specialists) sits at the center of it all. From the Las Vegas Convention Center to the Stri

Coordinate and develop all operational aspects of Show Site operations Understands and works in lateral work streams Lead Accounts (Level Owner, Hall Owner, Event Owner) Fulfill roll in Show Planning process as required on assigned shows Manages to provided Key Performance Indicator's Adhere to all Business Standard Operating Procedures Exhibit a basic understanding of al

Reviewing, organizing and submitting Union Payroll at Showsite to GES Payroll Processing Dept in Las Vegas by posted deadlines Assisting Payroll Dept & Union laborer for payroll issues Scanning of Small Package deliveries (UPS, Fedex, etc) at show site. Timely and accurate submission of information related to the labor tracking process Assists with Union New Hire Paperwor

Screen and qualify leads to grow the pipeline. Generate customer rental exhibits initial and final proposals Manage a large volume of prospecting by telephone, email, and respond to inbound inquiries and conduct outbound campaigns. Nurture prospective customers along the buyer's journey further qualifying the opportunity to the highest quality to hand off to an account ma

Manage details relative to client's convention program and associated projects; including preparation of contracts, revenue and cost estimating. Prepare standard package of marketing materials for presentations, data requests and other special projects as appropriate to retain and grow business. Coordinate with all internal departments in all phases of show planning. Sche

Actively participate in the pre show planning process. Participate in timely completion of show site tasks including setting up and breaking down the Service Center. Create, maintain, process, and complete all orders/labor, billing, and collection requirements. Conduct invoice reviews with customers as needed. Assist on projects as assigned. Qualifications Must have stron

Coordinate and develop all operational aspects of Show Site operations Understands and works in lateral work streams Lead Accounts (Level Owner, Hall Owner, Event Owner) Fulfill roll in Show Planning process as required on assigned shows Manages to provided Key Performance Indicator's Adhere to all Business Standard Operating Procedures Exhibit a basic understanding of al

Manage assigned show, or assigned area on show to ensure direct costs are at or below plan. Support Accounts (Level Owner, Hall Owner, Special Projects) In conjunction with the Operations Manager, ensure proper billing practices and proper documentation of materials, labor, and rental equipment is preformed to ensure accurate invoicing, for the purpose of capturing all re

Develop and execute multi channel demand generation strategies tailored to exhibitor audiences. Create integrated campaigns across email, digital, paid media, and events to drive lead generation and conversion. Align campaign goals with sales and revenue objectives, collaborating closely with sales, product, and event teams. Manage exhibitor and prospect lists within Sale

Drive exhibitors to our ecommerce platform through marketing automation and email nurture campaigns to achieve sales goals for exhibitor revenue across North America. Leverage key Marketo functionality such as tokens and dynamic content to reduce execution time and increase consistency across all Marketo programs Manage the uploading of text, graphics, and multimedia cont