Monitor departmental email box and ticketing system. Answer questions related to policies and offerings, respond to standard requests for employee records based on established guidelines; refer more complex or confidential inquiries to appropriate department or leadership Manage data entry requests and process data change requests, including but not limited to, job change

Learning Content Development & Delivery Develop, design, and maintain HR related training content and materials, including presentations, e learning modules, videos, learning aids, and assessments Proactively collaborate with subject matter experts (SMEs), managers, and HR partners to identify learning needs and translate them into practical training solutions Deliver tra

Perform advanced troubleshooting and resolution of security system issues Serve as a technical escalation point for complex service calls Support access control, video surveillance, and integrated security systems Maintain accurate and detailed service documentation Ensure high first time resolution rates and minimal system downtime Provide professional customer communica

Drive and improve Pavion commercial processes to grow service pipeline, service bookings and improve sales performance to both End Users and Contractors in our Fire business segment. Finalize deficiency sales process with KPIs and lead the commercial portion of the deficiency program for Pavion. Design and deploy service sales structure for RMR sales to existing customers

Test/inspect fire alarm systems Physical ability to walk continuously throughout the day Ladder use to test/inspect fire alarm devices Ability to use smartphone/tablet/technology to complete inspections Basic Qualifications High School Diploma or GED 0 2 years of experience in fire sprinkler inspections Valid Driver's License Preferred Qualifications Interest in obtaining

Team Leadership & Coordination Lead and supervise a team of security technicians responsible for installing, configuring, and testing security systems (e.g., CCTV, access control, intrusion detection, alarm systems) System Installation & Commissioning Oversee the installation and integration of security infrastructure, ensuring systems are properly installed, configured,

Communicate with clients about the condition of their system and recommend upgrades to keep them current with latest security technology Maintain and Test multi security system for Clients that have service contracts in place Troubleshoot technics to determine what type of problem may exist and to facilitate a corrective action to solve the problem Required to time stamp

Service Coordination Perform intake, scheduling, service quoting, part ordering, tech coordination efforts Handle incoming service requests via phone or email or customer portal which result in a work order to be scheduled and dispatched to proper personnel Provide updates within service portal Provide timely and accurate information to incoming customer order status and

Team Leadership & Coordination Lead and supervise a team of security technicians responsible for installing, configuring, and testing security systems (e.g., CCTV, access control, intrusion detection, alarm systems) for new data center construction projects System Installation & Commissioning Oversee the installation and integration of security infrastructure, ensuring sy

Perform repair/maintenance and moves, adds and changes of Mission Critical systems throughout New England, including but not limited to Security(CCTV, Access Control, Intrusion) & Wireless Communication Perform low voltage cable installation, cable management, cable terminations, device installation, and other assigned service duties as required Troubleshoot, diagnose, an

Terminate, label, and install equipment that include Access Control, CCTV (analog and IP), Intrusion Detection and Intercom systems. Plan wiring pathways, assign IP addresses to cameras, make recommendations based on applicable codes, standards and best practices Coordinate with Project Management team to ensure availability of materials and equipment needed for project s

Terminate, label, and install equipment that include Access Control, CCTV (analog and IP), Intrusion Detection and Intercom systems. Plan wiring pathways, assign IP addresses to cameras, make recommendations based on applicable codes, standards and best practices Coordinate with Project Management team to ensure availability of materials and equipment needed for project s

Regional Operational Leadership Provide daytoday and strategic leadership for Pavion's installation and project operations across Georgia & Alabama Oversee field operations, project execution, staffing, and operational performance Ensure alignment with Pavion's national operational standards and enterprise delivery model Support projectdriven growth across mediumtolarge e

Develop and execute a strong business plan, advanced selling skills, e.g., qualify prospects, lead generation, new business development, account penetration, strategic selling, conceptual selling, issues based selling, consultative selling, negotiation, and contracts (closing) Identify target opportunities to 'take' large customer sales from our competitors where possible

Activity based sales motions including canvassing existing customers through calls, appointments and being IN Market as much as possible. Develop clear understanding of life safety codes for compliance to NFPA 72 for Fire Alarm System Testing within assigned jurisdictions. Leveraging Data that results in effective time management to maximize calls, quotes and bookings to