Security System Installation Assist in the installation and configuration of physical security systems, including cameras (CCTV), access control systems, alarm systems, and other related security technologies Cable Pulling and Management Pull and route low voltage cables (including network, power, and video cables) to support security systems installation. Ensure that cab

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service

Technical Support & Troubleshooting Respond to Level I technical support incidents and service requests across multiple channels, including phone, email, web, chat, and ticketing systems. Troubleshoot and resolve issues related to computer hardware, software, peripherals, and network connectivity. Support and diagnose problems with desktop PCs, laptops, scanners, printers

Activity based sales motions including canvassing existing customers through calls, appointments and being IN Market as much as possible. Leveraging Data that results in effective time management to maximize calls, quotes and bookings to qualified clients. Demonstrated knowledge of each stage of the sales cycle and process. Strong CRM utilization skills for activity and p

Lead the support of data sets originating from CRM, Quoting Tools, Quota Data, Pipeline Data, and Program Data from Sales Programs. Serve as the focal point for comp plan administration for new sellers, and constant process and data improvement around sales tools and sales enablement. Process Optimization Develop, implement, and streamline sales processes, workflows, and

Security System Installation Assist in the installation and configuration of physical security systems, including cameras (CCTV), access control systems, alarm systems, and other related security technologies Cable Pulling and Management Pull and route low voltage cables (including network, power, and video cables) to support security systems installation. Ensure that cab

Security System Installation Assist in the installation and configuration of physical security systems, including cameras (CCTV), access control systems, alarm systems, and other related security technologies Cable Pulling and Management Pull and route low voltage cables (including network, power, and video cables) to support security systems installation. Ensure that cab

Management of assigned project portfolio. Total portfolio revenue expectations to manage ranges from $5 $15mil Supervise and direct project team during planning, estimating, design, installation, start up, commissioning, turnover, and warranty of assigned projects Build and develop the project team to ensure maximum performance by providing purpose, direction, and motivat

Perform advanced troubleshooting and resolution of security system issues Serve as a technical escalation point for complex service calls Support access control, video surveillance, and integrated security systems Maintain accurate and detailed service documentation Ensure high first time resolution rates and minimal system downtime Provide professional customer communica

Install fire alarm systems Ensure equipment is functional and operational Replace system components as assigned; panels, audible/visual alarms, etc. Interact professionally with customers. Each team member will be required to work on ladders to install cabling and trim devices. Work closely with electricians, network specialists, and other trades during the construction p

Review all Service Agreement Contract Documents Order 3PA's as needed for Agreements Setup Agreements in Dynamics (includes proper highlight notes, booking setups, etc) Agreement billing Agreement tracking and reporting SMA Invoice review for Agreements in Vision 360 Assist with collections efforts on Agreement billings Create and process all Warranty Agreement Service Jo

Prospect and acquire new commercial/industrial and public sector clients for security and fire alarm systems Conduct thorough needs assessments and develop customized solutions to meet clients' security and fire safety requirements Present product demonstrations and proposals to clients, highlighting the benefits and features of our security and fire alarm systems Negotia

Respond to end user/customer reported issues via inbound and outbound phone and email communications (i.e. updating customers, providing instruction, tech support, coaching, negotiating, etc.) Determine the appropriate course of action and follow through to ensure resolution Coordinate projects related to security solutions (i.e. CCTV systems) to include scheduling, order

Service Coordination Perform intake, scheduling, service quoting, part ordering, tech coordination efforts Handle incoming service requests via phone or email or customer portal which result in a work order to be scheduled and dispatched to proper personnel Provide updates within service portal Provide timely and accurate information to incoming customer order status and