Provide expertise in the design, architecture, development, and administration of enterprise applications. Write custom scripts to automate tasks and reduce human intervention in enterprise environments. Monitor system integrity, install and configure software and operating systems, and oversee new hardware and software implementation. Design and implement security system

Design a nd integrate infrastructure platforms, executing efficient software deployment methods for organizational systems. Implement and integrate secure mobile device management systems to safeguard data and improve access for mobile users. Develop and execute performance tests for hardware and software while serving as an escalation point for troubleshooting complex is

Design , develop, code, test, debug, and document software applications based on specifications from engineers and technical architects. Analyze business needs and oversee all phases of application system development, from analysis to implementation. Design and develop web pages, user interface features, animations, and special effects to enhance the organization's online

Design , code, test, debug, and document software applications based on project specifications and engineering requirements. Perform independent and complex tasks with minimal supervision and provide guidance to team members. Apply technical expertise to application system analysis, ensuring alignment with business and organizational requirements. Design , develop, modify

Provide technical support via phone, email, or chat, resolving low to moderate issues with hardware, software, and systems. Troubleshoot and resolve software, hardware, and peripheral issues, ensuring compatibility with system requirements. Serve as the frontline technician by triaging tickets, logging support requests, and ensuring compliance with SLAs. Utiliz e Microsof

Provide t echnical assistance and resolve hardware, software, and operating system issues for users via phone, email, or chat. Ensure proper escalation of unresolved issues and follow up with users to verify satisfaction. Analyze an d resolve complex technical issues, providing escalation support for automation hardware, software, systems, and peripherals, both remotely a

Provide advanced technical support and act as an escalation point for resolving complex hardware, software, and systems related issues. Provide clear, concise, and effective communication of technical information to both end users and management. Maintain up to date technical knowledge to ensure effective resolution of issues and improve overall support quality. Manage ca

Utilize e diting software to perform audio, video, and image edits, ensuring final products meet digital and print format requirements based on the mission Provide and design graphics, photography, videography services, and produce multimedia projects, including video editing with sound and voice over integration. Maintain an organized catalog of work, manage equipment se

Provid e and design graphics, photography, and videography services, including video production and editing with sound and voice over integration. Maintain an organized catalog of work and log tasks/projects in the Government ticketing system for tracking and future reference. Set up and take down equipment for video/photo shoots and live streaming, ensuring smooth execut

Provide expert guidance in business and financial solutions, supporting senior leadership in shaping strategic, operational, and tactical goals. Implement and integrate systems for secure mobile device management, safeguarding data and improving access to critical resources for mobile users. Provide strategic advice on governance frameworks and mobile device management, e

Oversee and document the design, testing, and integration of infrastructure platforms based on organizational requirements. Coordinate platform changes and evaluate emerging technologies, making recommendations for upgrades and product selection. Assist with infrastructure modeling and complex troubleshooting, recommending new technologies and coordinating vendor support.

Provide expertise in the development and execution of business and financial solutions that adhere to government and industry best practices and standards. Design, test, upgrade, and integrate new or existing infrastructure platforms in accordance with the organization's business requirements. Advise senior leadership on governance frameworks and organizational decision m

Install, modify, repair, and test copper and optical fiber cables to ensure proper connectivity and functionality. Docume nt cable infrastructure activities, manage work orders, and track project progress to meet deadlines and standards. Install, configure, and troubleshoot network protocols and resolve issues with networked devices and communication services. Conduct sur

Provide technical assistance and support for hardware, software, and systems via phone, email, or chat, troubleshooting and resolving user issues. Act as the primary frontline technician, fielding calls, triaging tickets, and assigning them to appropriate service desk tiers. Offer resolutions for low to moderate technical issues, ensuring effective problem solving and use

Provid e advanced technical assistance, support, and guidance to end users via phone, email, or chat for hardware, software, and systems related issues. Act as an escalation point to resolve moderate to highly complex technical problems and offer specialized technical expertise. Manage support for call overflow during peak periods and reduced staffing times. Gather and an