Enable and coordinate internal cross functional operational activities across functions/teams to maintain alignment, clear ownership, accountability, and effective execution. Balance internal and external stakeholder needs by supporting teams across the business while maintaining a strong customer lens to make practical decisions that support both service delivery and ope

Own cash application process. Track and accurately apply all incoming cash payments received by check, ACH, Wire, and credit card including resolution of payments received without backup/remittance advice. Own the billing collection process with timely and accurate resolution of delinquent accounts receivable through proper investigation. This includes communication via p