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Operate the Service Desk ensuring that the staff resources are sufficient to provide timely and responsive enterprise support to the customer's user community. Manage the daily mission for the Service Desk supporting over 50,000 internal/external users. Ensure all service level objectives are achieved and our customer expectations are met or exceeded on a daily, monthly,
Posted 1 day ago
Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Netwo
Posted 5 days ago
Inserso is seeking to hire a Senior Deployment Engineer to provide network engineering services for on site and remote deployment support of our DHS customer at various sites throughout the USA and at OCONUS offices abroad. Typical deployments include new office setups, network infrastructure upgrades, office/workstation relocations, etc. The Deployment Engineer will work
Posted 5 days ago
Inserso is looking for a Service Desk Technician Level I to join the team for a rewarding and challenging opportunity at our government customer site in Chandler, AZ. We strive to have a high rate of first call resolution but also expect our team to follow proven processes with routing tickets to the appropriate support groups whenever possible. We provide 24x7x365 suppor
Posted 6 days ago
Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Netwo
Posted 10 days ago
The Network Operations Lead will support the Enterprise Infrastructure Management and Customer Support Service contract. The Network Operations Lead is responsible for managing the staff and all aspects of the network operations (Service Delivery) lifecycle to provide high quality, repeatable, highly available and sustainable network support services, and processes. The N
Posted 30 days ago
Inserso is seeking a Senior SCCM Administrator to support our DHS customer at their Chandler, AZ facility. This position provides Tier 2 support for the operations, maintenance, and administration of the Microsoft System Center Configuration Manager (SCCM), Adaptiva. Additional team administration will include Monitoring tools such Axonius and Tanium. The Senior SCCM Admi
Posted 1 month ago
Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Netwo
Posted 1 month ago
Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The Netwo
Posted 1 month ago
Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x ray machines, smart display, and sensors. Provide support of mobile an
Posted 1 month ago
Inserso is seeking to hire a Senior Deployment Engineer to provide network engineering services for on site and remote deployment support of our DHS customer at various sites throughout the USA and at OCONUS offices abroad. Typical deployments include new office setups, network infrastructure upgrades, office/workstation relocations, etc. The Deployment Engineer will work
Posted 1 month ago
Inserso is seeking to hire a Senior Deployment Engineer to provide network engineering services for on site and remote deployment support of our DHS customer at various sites throughout the USA and at OCONUS offices abroad. Typical deployments include new office setups, network infrastructure upgrades, office/workstation relocations, etc. The Deployment Engineer will work
Posted 1 month ago
Inserso is seeking to hire a Senior Deployment Engineer to provide network engineering services for on site and remote deployment support of our DHS customer at various sites throughout the USA and at OCONUS offices abroad. Typical deployments include new office setups, network infrastructure upgrades, office/workstation relocations, etc. The Deployment Engineer will work
Posted 1 month ago
Inserso is seeking to provide an MECM (Microsoft End Point Configuration Manager) Applications Packager to support our DHS customer at their Chandler, AZ facility. MECM is the new name for the more commonly known Microsoft SCCM (System Center Configuration Manager) environment. This position is responsible for standardizing and centrally managing groups of computers and e
Posted 1 month ago
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Posted 1 month ago
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