Actively participate in discussions with internal and external stakeholders to obtain full understanding of contract requirements. Interface with cross functional departments, including but not limited to legal, credit, finance, service, direct sales, product marketing, risk management and contract administration. Liaison with internal cross functional departments includi

Essential job functions include, but are not limited to the following Gathering and analyzing business requirements Working with clients to understand their needs, goals and objectives. Creating presentations, proposals, and statements of work Developing presentations, proposals, and other collateral that articulate the value of the proposed solution and how it meets the

Carry a minimum of 10 tickets with a suggested range of 12 20 tickets being held at any given time. Enter your time daily into time tracking system Quick review and assignment of requests as they come into the system Effective troubleshooting through data gathering in email, phone calls and remote sessions for verification of what is happening into the system. Escalation

Successfully set up new and used multi functional output products, and printers in our in house shop environment Troubleshoot and recondition used equipment for rental and resale Ability to change tasks based on the priority and availability of equipment Attend training classes for certification on vendor models and retain information to increase knowledge and efficiencie

Enter, track, and schedule delivery for all orders processed within the assigned Branch(es) Ensure that all order and contract paperwork is in compliance with Company policies and procedures Set up and maintain all master data records for customers processed within assigned branch(es) Review and pre edit orders to be submitted to the National Account Customer Care Center

Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly Identify urgent situations that require additional actions to satisfy the customer's needs including

Responsible for onsite installation, maintenance and repairs of Ink Jet Print equipment Communicate clearly and professionally with customers to handle requests efficiently; convey technical information in an easily understood manner; exceed customer expectations regularly Identify urgent situations that require additional actions to satisfy the customer's needs including

Meeting and growing revenue goals for assigned accounts Planning and budgeting sales and business development opportunities, including supporting local sales and service teams Create and deliver presentations, documentation, and detailed financial reports to dealers and their clients Negotiation and maintenance of sales or service contracts Mastery of consultative selling

Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery Ability to drive to customer sites within assigned territory, track inventory supply and keep customers

Professionally represent the company as responsive, reliable, and customer oriented technically proficient, cost effective and timely service of the Konica Minolta High Volume Production Line. Install, service and troubleshoot all printing and scanning issues of all production systems. Develop and maintain effective relationships with customers and fellow employees. Follo

Conduct client network evaluations of the print fleet, produce business reviews of the documented environment for clients Exhibit a high degree of enthusiasm for customer service and relationship building Perform fleet assessments, create reports and proposals for MPS opportunities. Use a consultative sales approach to assess business impact of managed print solutions, id

Meet or exceed assigned revenue targets within assigned territory. Work with KMBS 3rd party providers & LOB owners in crafting customer solutions & presentations Maintain, and manage, individual sales activities and opportunities in the CRM Management System. Meets on an ongoing basis with Regional PS Sales Director, Branch Sales Managers and Market Director to review Pro

Meet or exceed assigned revenue targets within assigned territory. Work with KMBS 3rd party providers & LOB owners in crafting customer solutions & presentations Maintain, and manage, individual sales activities and opportunities in the CRM Management System. Meets on an ongoing basis with Regional PS Sales Director, Branch Sales Managers and Market Director to review Pro

Operates a truck to transport company goods/equipment to and from specified locations in a safe and professional manner. This includes following efficient travel routes. Load and unload trucks safely and in accordance with specified guidelines. Maintains records of pick up/deliveries. Accurately complete paperwork (Pick Tickets, Pick Slips, Count Sheets, etc.) Utilize all

Set up new and refurbish used equipment, through the diagnosis, repair and update to current revision/modification levels, Analog and Digital copier and peripheral units. Test and adjust to specifications as outlined utilizing test charts, fixtures technical manuals, general and specialty hand tools. PC utilization to flash/update products as necessary. Maintain a neat an