Accounts Receivable/Payment Poster Lead- Howard - Job at Prevea Health in Green Bay, WI

Accounts Receivable/Payment Poster Lead- Howard

Green Bay, WI

Posted 2 days ago

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Job Description

Accounts Receivable/Payment Posting Lead Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary This position plays a pivotal role in coordinating and optimizing the operational workflow within the Accounts Receivable and Payment Posting teams. Working closely with the manager, they are responsible for developing and maintaining staff schedules, identifying and addressing performance issues, and coaching staff on best practices. Additionally, they serve as a liaison to the manager and act as a backup in their absence. What you will do * Works closely with supervisor to develop and maintain staff schedules. Proactively identifies and communicates staff concerns and performance issues to supervisor. Coaches staff on operational best practices and procedures. Serves as back-up in absence of and acts as liaison to manager. * Proactively oversees workflow, identifying and addressing concerns to maintain efficiency. Anticipates and mitigates potential backlogs. Monitors A/R Team work queues and Payment Posting EFT logs. Engages in daily communication with the manager to address operational issues promptly. * Provides support to staff by assisting with daily deposits and processes adjustments for A/R or Payment Posting Teams as required. * Serves as the primary point of contact for A/R and payment posting teams. Responsively addresses staff inquiries and concerns, resolving those within scope and promptly escalating others requiring managerial input. Collaborates with the manager to manage customer complaints effectively. * Acts as a mentor for new staff, implementing trainer's recommendations for individualized learning. Communicates additional one-on-one training requirements to the trainer. Plays a role in the selection and development of new staff. Facilitates training coordination and delivery within the department. Offers feedback for coworker evaluations and supports the manager with performance assessments as necessary. * Assists the Manager with managing absences and department schedules. * Completes miscellaneous projects or requests from Business Office Managers. * Completes staff bi-monthly accuracy audits. * Collects agenda items and concerns for team meetings, contacting manager for urgent issues. Education Qualifications * High School Diploma and/or GED Required Experience Qualifications * 2 years in healthcare Business Office operations. Additional appropriate education may be substituted for Business Office experience. Required * less than 1 year Accounting background Preferred Skills and Abilities * Knowledge of Business Office policies and procedures. * Knowledge of insurance reimbursement procedures and practices required. * Computer and 10-key proficiency. * Proficiency in Microsoft Excel and Teams * Excellent interpersonal skills and behaviors * Ability to form professional relationships with patients and peers * Ability to prioritize work and meet changing demands * Ability to maintain confidentiality and handle sensitive information with discretion. * Effective written and verbal communication * Capable of assisting in the implementation of process change. * Ability to exercise strong attention to detail Physical Demands * Sit - Frequently * Stand - Occasionally * Walk - Occasionally * Drive - Rarely * Climb (Stairs/Ladders) - Rarely * Bend (Neck) - Frequently * Gross Manipulation (Hands/Arms) - Constantly * Squat - Rarely * Twist/Turn (Neck) - Occasionally * Twist/Turn(Waist) - Occasionally * Lift/Carry 0-10 lbs. - Rarely * Lift/Carry 11-25 lbs. - Rarely * Lift/Carry 26-35 lbs. - Rarely * Push/Pull up to 10 lbs. - Rarely * Push/Pull 11-25 lbs. - Rarely * Push/Pull 26-35 lbs. - Rarely * Reach (Above shoulder level) - Rarely * Reach (Below shoulder level) - Constantly * Simple Grasping (Hands/Arms) - Constantly * Fine Manipulation (Hands/Arms) - Constantly * Gross Manipulation (Hands/Arms) - Constantly Working Conditions * Noise - Occasionally Hearing Requirements * Hears Whispers < 3 feet - Constantly * Hears Whispers 3-8 feet - Constantly Vision Requirements * Color Discrimination - Constantly * Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly * Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Summary

Company

Prevea Health

Start Date

As soon as possible

Employment Term and Type

Regular, Full Time

Required Education

High School or Equivalent

Required Experience

2+ years