This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The Manager, Unclaimed Property for the Program & Project Team is responsible for the strategic initiatives, and oversight of the unit; and ensuring compliance with applicable State laws, statutes, rules, regulations, policies, and procedures that govern its activities.

This position does have direct reports, however oversees and coordinates the work of independent contractors, as assigned.

Check out the attached job description for more details!

Education & Experience
-Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor's Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
-Minimum of five years' experience with unclaimed property and/or claims/audit and/or financial/accounting related work OR 1.5 years of applicable experience with a masters degree or higher

Licenses & Certifications
-None

Knowledge/Understanding
-Knowledge of Federal and State laws, statutes, rules, regulations, policies, and procedures regarding unclaimed property, probate, and domestic relations matters
-Knowledge of Federal and State laws, statutes, rules, regulations, policies, and procedures regulating confidentiality requirements
-Knowledge of investigative and research techniques
-Knowledge of all required supporting documentation necessary to make unclaimed property claims determinations

Skills
-Strong verbal, written, and active listening skills
-Strong customer service skills to include conflict de-escalation and resolution techniques
-Strong interpersonal skills and demeanor
-Strong organization and time management skills with the ability to make measurable progress on several tasks simultaneously and work in high-pressure situations
-Strong mathematical skills such as addition, subtraction, multiplication, division, percentage, and averages
-Effective project management skills with the ability to lead and direct the work of teams
-Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive

Abilities
-Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
-Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
-Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
-Ability to convey unclaimed property related terminology and information in layman's terms
-Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed
-Ability to learn and apply LEAN concepts, principles, and tools
-Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another

-Master's Degree in Business, Public Administration, or a related field

The final candidate will be required to abide by the the following pre-employment checks:
-Employment and Education Verification and Reference Checks
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-716-6950. Requests should be made as early as possible to allow time to arrange the accommodation.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

If you have any questions, please contact the ADOR Talent Team at talentgroup@azdor.gov for assistance.