ESSENTIAL FUNCTIONS

• Sets priorities and organizes the administrative workload for assigned area of responsibility to utilize time most effectively

• Composes types and edits a variety of correspondence, reports, memos, and other material requiring independent judgment as to content, accuracy, and completeness

• Prepares, maintains, and distributes in-depth excel spreadsheets/reports on loans, deposits, etc.

• Maintains files and records

• Maintains calendar and coordinates all travel arrangements.

• Obtains additional information, as needed, to complete reports on sensitive or special management communications

• Performs regular administrative duties as needed, including providing telephone support, screening visitors, and arranging and scheduling meetings and appointments

• Responsible for processing and tracking expenses

• Works/interacts with a variety of employees

• Extensive verbal and written communication skills

• Ensure that the Bank's policies and procedures, code of conduct, and regulatory guidelines are strictly complied with

• Provide assistance to other employees by liaising with them through healthy and positive interactions

• Be involved in performing marketing endeavors/efforts

• Continuously update skills by participating in professional training

• Seek opportunities to improve skills through cross-training offered by the Bank

• All other tasks, responsibilities, or duties, as directed by management

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Must have strong communication skills characterized by excellent writing and speaking skills

• Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department

• Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank

• Must be well-organized, accurate, and attentive to detail

• Must be cooperative and willing to assist coworkers and customers on a regular basis

• Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others

• Must possess excellent multi-tasking skills and be able to function well under pressure

• Must be able to remain composed under pressure and respond to customer and coworker concerns regularly

• Must have a keen eye for detail and follow instructions to the letter

• Must be patient and willing to help others in solving problems while always maintaining a positive attitude

Qualifications, Education, and Certification Requirements

• Education: Minimum High School Diploma, some college preferred (for a Senior AA, a minimum of a B.A. degree or 3-5 years advanced level administrative experience in a support role).

• Experience: Minimum of 1-3 years of administrative experience

• Certifications/Specific Knowledge: Extensive knowledge of modern office practices and office management Microsoft Outlook, Explorer, Adobe. Extensive knowledge of Microsoft Word, Outlook, Explorer, Excel, Adobe, iPad, iPhone, and Apple Suite. Excellent communication skills with ability to establish and maintain effective working relationships with clients, associates, and executive management. Excellent analytical skills and report writing. Ability to work independently on complex and confidential tasks with high attention to detail. Ability to handle stressful situations and work at a fast pace. Ability to communicate effectively verbally and in writing. High attention to detail, fast paced and can learn quickly. Work independently and proactively solves problems. Requires strong knowledge of personal computer, iPad, iPhone, Apple Suite, Microsoft Office, Excel, and banking software used in department. Must be able to prepare detailed plans and proposals, documents and compose business letters and memorandums. Must have extensive knowledge of business English, spelling, and punctuation. Requires knowledge of office practices, procedures, and general office machines

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training, New Employee Orientation

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.

WORK ENVIRONMENT

This position may be located in an open lobby area with an individual workstation or in a cubicle environment that may be loud throughout the day.

TRAVEL

Travel may be required to come to meetings as needed.