The Loan Booking & Servicing Specialist II will efficiently and accurately process all loan disbursements, loan payments, loan bookings, loan servicing and research related task.

• Book commercial LaserPro and consumer loans onto the Bank's core system.
• Complete loan servicing task within quality standards.
• Process loan payments, loan advances, and wires.
• Perform quality control reviews of completed work.
• Support teammates in balancing the general ledger accounts used by loan services.
• Process system maintenance and review quality control reports.
• Process loan payments, loan advances, and wires.
• Complete basic loan servicing tasks accurately with little supervision.
• Interact with internal and external clients while providing extraordinary service.
• Develop and maintain trusted, positive relationships with employees, clients and vendors.
• Represent the Bank and Loan Services team in a highly professional manner.
• Complete job assignments in a professional, timely and efficient manner; organize and prioritize work.
• Maintain confidentiality; adhere to CrossFirst Bank policies and procedures; comply with laws, regulations, and industry best practices.
• Reliable and predictable attendance; both onsite and remote work.

• Substantial knowledge of commercial and consumer loan servicing.
• Proven performer in a loan services role in a commercial banking environment.
• FIS system experience preferred.
• Strong knowledge and understanding of bank products, services, and procedures.
• Demonstrated ability to prioritize work flow and projects; thrive in a team based environment.
• Demonstrated success in a multi-task environment with attention to detail and follow through.
• Demonstrated knowledge and experience with office automation equipment, including phones, computers, scanners and related loan processing/banking software, including Microsoft Word, Excel and Outlook.
• College degree preferred or equivilant combination of education and/or work experience.

CrossFirst Bank is proud to be an Equal Opportunity Employer.

CrossFirst Bank does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CrossFirst Bank without an authorized search agreement will be considered unsolicited and the property of CrossFirst Bank. We respectfully request no phone calls or emails.