Job Description

Typical duties may include but are not limited to:

• Oversees the daily operations of the Eagle ID card office. Ensures compliance with policies and procedures related to ID card production.
• Serves as administrator of the Blackboard and Micros transaction systems related to ID card services. Accurately inputs data into these systems daily.
• Receives cash, checks, and/or credit card Eagle Dollar payments and accurately records transactions according to established guidelines.
• Orders and maintains card inventory and other card printing supplies.
• Troubleshoots issues with card printers and software. Makes repairs as necessary. Notifies vendor of more complex repairs.
• Researches and resolves Eagle Dollar deposit inquiries and issues. Elevates complex issues.
• Assists with Business Services projects and initiatives including Dining, Bookstore, Duplicating, and Vending services.

Other Duties:

• Serves on committees as assigned.
• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires a high school diploma and four years of full-time experience directly related to the job functions.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).

Preferred Qualifications:

• Bachelor's degree from an accredited institution in Business Management or closely related field.
• Work experience in a higher education setting.
• Experience with Banner and Blackboard software applications.

Knowledge, Skills & Abilities:

• Knowledge ofFERPAand other applicable laws, regulations, procedures and guidelines related to the position.
• Knowledge of or ability to learn Banner or similar enterprise financial management software application.
• Strong interpersonal, verbal, and written communication skills.
• Skill in completing assignments accurately and with attention to detail.
• Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.
• Ability to interact in a professional manner with a diverse group of staff, faculty, students and the community in a service-oriented environment.
• Ability to use effective decision making and problem solving techniques.
• Ability to interpret and apply laws, regulations, policies and procedures consistently.
• Ability to work successfully as both a member of a team and independently with minimal supervision.
• Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and diverse demands are involved.
• Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.

Pay Grade: 15