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This is a primarily home-based role, so most of your time will be spent working from home. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. For this reason, we require you to be located proximate to one of the following locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034; Nashville, TN 37214; Chicago, IL 60601
Training is paid.
Agents working the evening shift are eligible for a shift premium.
All agents are eligible for a monthly bonus.
Your schedule will be Monday through Friday between the hours of 8am and 9pm Eastern Time.
Internal candidates are encouraged to apply but must be proximate to one of the following locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034; Nashville, TN 37214; Chicago, IL 60601
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Position Compensation Range:
$23.00 - $30.76Pay Rate Type:
HourlyCompensation may vary based on the job level and your geographic work location.
Primary Accountabilities
- You will quote and sell, and service insurance products to new and current customers.
- You will advise prospects on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer.
- You will run reports from multiple systems to verify accuracy of information provided by potential insured regarding insurance and driving history.
- You will explain coverage and payment options to the customer.
- You are responsible for outbound follow up on unsold internet leads which may have a likelihood of purchasing.
- You will service existing customer policies including policy changes.
- You will follow up on underwriting department requests to ensure policy underwriting adherence and improve retention.
- You will attend sales and solutions meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing.
Specialized Knowledge & Skills Requirements
- You have a deep understanding of company guidelines and communicate those guidelines to customers and other employees.
- You have excellent written and verbal communication skills.
- You are able to multi-task with speed and accuracy.
Licenses
- Must have an active Property and Casualty Producer License
Travel Requirements
- Minimal travel
Physical Requirements
- Work that primarily involves sitting/standing.
Working Conditions
- Not Applicable.
We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
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