Job Summary:

Duties/Responsibilities:

• Troubleshoots, and reassemble pumps.  Uses knowledge gained through significant on the job experience to assess and recommend solutions for pumps not performing to specification.
• Provides diagnostic analysis, repair and/or preventative maintenance of customer products or installation at customer sites.
• Check alignments, clearances, bore size, welds, threads or damaged holes to determine what further work is needed.
• Examines frame, fluid ends, power ends and all components to note customer damage recommendations.
• Where applicable, must be able to perform NDT test per GD Energy Product’s work instructions
• Prepares and submits written field service reports, completes data log sheets, parts return list and other paperwork involved in the job process.
• Visually checks entire pump and fluid end and all components to assure that all damage to the product has been corrected and is complete prior to return to the customer.
• Uses electric tools, hammers and chisels and operates grinder to remove sharp edges from material.
• Provides high level of customer service. Deals tactfully with customers and co-workers
• Checks work to engineering drawings and requirements.
• Checks and inspects work to assure conformance to prescribed tolerances and standards, using precision measuring instruments.
• Serves as “expert” resource with full knowledge regarding repair procedures and functions.  May train new employees and mentors coworkers; shares knowledge gained through experience.
• Performs all work in accordance with established safety and quality management procedures.
• Regular attendance and compliance with all company policies and rules is an essential function for the job, overtime, including potential for weekend and night shifts may be required.
• All other jobs as assigned.

Required Skills/Abilities:

• Extensive experience repairing and maintaining heavy industrial equipment (preferably pumps) where duties similar to those in this job were performed.
• Good computer skills necessary.
• Excellent communication skills required to explain operations and maintenance of products.
• Must have strong knowledge of mechanical aptitude.
• Knowledge of procedures for cleaning and correcting defects in weldments.
• Demonstrated ability to safely and properly use forklifts, jib cranes, hoists, and overhead cranes to move and position materials.
• Ability to correctly and accurately read and interpret blueprints and associated work instructions/specifications in order to perform repairs and inspect parts.
• Must have a valid drivers license.
• Must be able to travel at any time to perform service for both domestic and international customers.

Education and Experience:

• Technical/vocational or high school diploma or equivalent preferred
• On-site industrial forklift training and certification may be required within orientation & training period

Physical Requirements:

• Prolonged periods standing and walking.
• Able to bend, stretch, push, pull, and move as needed to reach, clean, and service machinery.
• Must be able to visually inspect machines.
• Must be able to lift and carry up to 50 pounds.