Number of Job Openings Available:
0Date Posted:
May 06, 2024Department:
Shift:
Day/Evening (United States of America)Shift Length:
Hours Per Week:
40Union Contract:
Weekend Rotation:
Job Summary:
Perform basic scheduling and phone support with an emphasis on customer service to enhance the consumer experience. Assist patients, clinical professionals and the general public with access to healthcare services.Key Position Details:
Consider joining our Customer Experience Call Center!
More than just a call center, our team supports the entire system and works directly with patients and family members to help them navigate care.
Two Locations Available:
Allina Commons 2925 Chicago Ave. Minneapolis, MN (Earliest Start Date: 7/15/2024)
Customer Experience Center 8880 Evergreen BLVD Coon Rapids, MN
Multiple Needs available that focus on:
*Full Time (40 hours/week) and full benefits
*Customer Experience Center is open 24/7/365
*Paid Training: First 8 weeks - 8:00 AM- 4:30 PM Mon-Fri
*Shift/schedule will be assigned after 8 weeks of training
*Current shift start times are from 7:00 AM to 11:30 AM
*Shift end times are 3:30 PM to 8:00 PM
*Two consecutive days off per work week
*Weekends may be a part of schedule
*Candidates must be flexible to meet business needs
*Public transportation options are available
Training Cohorts:
Monday 6/3/2024 (Coon Rapids Only)
Monday 6/17/2024 (Coon Rapids Only)
Monday 7/1/2024 (Coon Rapids Only)
Monday 7/15/2024 (Coon Rapids and Allina Commons)
Monday 7/15/2024 (Coon Rapids and Allina Commons)
Monday 7/29/2024 (Coon Rapids and Allina Commons)
Job Description:
Principle Responsibilities
Job Requirements
Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently