ID | 2024-3686 | Category | Customer Service/Support | Position Type | Full-Time |
Building our Future Together. FXI is a leading provider of comfort solutions to the Bedding, Furniture and Transportation markets. We have made it our mission to provide tailored solutions that delight our customers and consumers. We are an industry leader in the rapidly growing Mattress in a Box segment of the bedding market. We have created a "molecules to doorstep" business model that leverages our leading innovation, scale, and footprint to deliver our own brands as well as other leading brands to the market and to consumers doorsteps. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers. We provide one of the broadest sets of comfort solutions to the broadest set of industry players, through the broadest manufacturing platform in the industry. You will find FXI's comfort technologies inside countless applications you encounter every day. Everywhere comfort is needed, FXI's innovations lead the way! We are always looking for best-in-class talent to join our innovative, fun, and value-driven culture. What are you waiting for?
BASIC FUNCTION:
Answer incoming calls and e-mails from consumers, customers, and sales reps to take orders, answer inquiries, address complaints, troubleshoot problems, and provide product information. Assist with shipping department activities to ensure customer requirements are met. Assist with accounts payable tasks to ensure invoices are processed and paid timely.
PRINCIPAL JOB DUTIES & RESPONSIBILITIES:
REQUIRED SKILLS, EXPERIENCE and EDUCATION:
To perform this job successfully, an individual must be able to perform each principle job duty satisfactorily.
Qualifications: