SECURITY GUARD
DEPARTMENT OF PUBLIC WORKS AND PARKS
CITY OF WORCESTER

The City of Worcester seeks qualified applicants for the position of Security Guard for the DPW & Parks Division. Under the direction of the Head Security Guard, the position patrols and safeguards City-owned parks, facilities, beaches, pools, open field spaces, and Hope Cemetery. This position will enforce the rules and regulations established by the DPW & Parks Division and. This position will require extensive driving by auto and include patrols by bicycle or foot. Work schedule will include evenings, nights (2^nd Shift), and consecutive weekends. Occasionally, there may be day shift hours available.

Bilingual and multilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS:

• Perform regular patrols of the buildings and grounds
• Inspect building and grounds to prevent or detect leaks, illegal entry, parking violations, park permit violations, and other irregular or hazardous conditions
• Create incident reports and write narrative reports of accidents, thefts, disturbances, and emergency first-aid response
• Perform crowd control during special events and verify proper authorization of park permits.
• Provide education to the public and answer questions on proper usage of the park system
• Ensure facility rules and regulations are maintained
• Investigate disturbances and report emergencies to police or fire
• Perform related work as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent verbal and written communication skills
• Experience using handheld radios and operating communication systems
• Experience providing customer service
• Experience working with Microsoft Office 365, including data input, record keeping/tracking
• Demonstrated report writing skills
• Ability to perform multiple tasks in an organized, detailed, and timely manner
• Ability to communicate and work effectively with diverse populations
• Ability to work independently and effectively interact with members of the public
• Ability work outside and be exposed to all weather conditions
• Ability to stand for long periods of time and walk/hike long distances
• Ability to read and interpret geographic and street maps
• Ability to lift to 40 pounds.
• Position requires working evenings, weekends, and Holidays
• Ability and willingness to become First Aid and CPR/AED certified within 6 months of employment.

MINIMUM REQUIREMENTS:

• High School diploma or GED
• Three (3) years of experience as a security guard that includes vehicle patrols
• Ability to read and interpret geographic maps and street maps
• Ability to use mobile GPS devices to drive assigned motor vehicle throughout the City and Parks
• Experience with laptop operations
• Experience with professional written communications and report writing using computer software programs
• (i.e. Microsoft Office 365)
• Ability to successfully pass CORI/SORI.
• Valid and unrestricted Driver's License. Driver License must be maintained for length of employment

PREFERRED QUALIFICATIONS:

• Associate Degree in Criminal Justice or related field
• One (1) year of experience in written communication and report writing
• Certified First-Aid and CPR/AED.
• One (1) year of prior law enforcement and/or military police /security experience

SALARY RANGE: $21.87 - $27.40 hourly, full-time, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter on or before FRIDAY, MAY 17, 2024 to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, HR@worcesterma.gov.