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Role is Hybrid San Francisco, CA

At Cisco Meraki, our intuitive platform enables organizations of all sizes to deliver customer and employee experiences at scale. To provide best-in-class technologies to our customers, we've created an unrivaled company culture for our employees. One that is collaborative, flexible, and inclusive and provides employees with the autonomy to develop technology that's intuitive, secure, and accessible for everyone.

We are seeking an experienced Chief of Staff to build, manage, and evolve the Cisco Meraki Cloud Product Management team's processes and operations. In this role, you will own and lead new development of processes that create operational alignment across the growing Product organization.

The Chief of Staff will partner with PM leaders, team members, and others within Operations, Strategy, Marketing, Engineering, and other areas on programs and processes that optimize collaboration, streamline processes, and communicate our strategy. This position will report to the Meraki & Wireless Chief of Staff and is an outstanding opportunity with a substantial capacity for impact across a growing team.

• Serve as a trusted advisor to the VP of Product Management and leadership team, providing insights and support on strategic decisions to support Cisco Meraki's business goals
• Lead business operations for the organization including planning, budget and forecast
• Collaborate with product managers, technical marketing engineers, engineering leads, design leads and other partners to streamline and accelerate the product development processes
• Design and implement processes that improve organization health and collaboration such as team all hands, gathering and improving on employee feedback, product strategy presentations, and roadmap communication.
• Lead and support talent development strategies including, learning and development programs, mentorship and career plans for the team
• Facilitate collaboration within the product management team and across other departments to ensure alignment on shared goals and priorities
• Assist with the creation of executive-level presentations and reports to communicate progress, risks, and opportunities to senior leadership and stakeholders.
• Establish ongoing management and implementation of new processes and tools and actively recommend and drive improvements
• Build and optimize meaningful and collaborative relationships across the organization
• Partner with leaders to develop team staffing plans and organizational designs, ensuring the organization is aligned priorities and compensation strategies are consistent across the team

• 7-10 years of demonstrated ability in product management, product operations, strategy, Chief of Staff or a related role at a technology company
• Experience managing operations and facilitating strategic initiatives in a fast-paced environment
• Outstanding leadership and communication skills with the ability to influence at all levels to converge towards common goals
• High EQ to identify emotional needs of the team, nurture team relationships, and foster an inclusive and empathetic work environment
• Strong background in project management
• Strategic thinker and creative problem-solver
• Comfort with ambiguity and a bias towards action and experimentation to drive progress

At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

IF INTERESTED, PLEASE APPLY DIRECTLY HERE: