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We are seeking an Operations Program Manager, to join our Instrument Lifecycle Management Team. This person will lead several cross-functional teams in the execution of operations projects including sustaining design activities, RMA, refurbishment, troubleshooting, etc. They will work closely with the Product Management team as well as the Sustaining engineering teams both locally and offshore.
The ideal candidate will have a strong background in project management, and have experience in design and process development activities for instruments or capital equipment. They will use their solid technical background and prioritization skills to guide team conversations about the scope of work and potential paths. Strong communication skills will help keep everyone on the same page and make sure everyone is heard. Of course, as a program manager by nature, your excellent organizational skills will assure that nothing falls through the cracks or is missed.
This position relies on effective engagement with many types of people. The best candidate will quickly gain a reputation as a strong partner who intelligently gathers input from multiple stakeholders and deals effectively with ambiguous or missing information. Over time, your knowledge of the inter-dependencies between projects enables you to see opportunities that others have missed.
This position manages work that is performed in Singapore, our Asia Headquarters. This position will be required to work a schedule that partially covers both time zones.
What you will be doing:
- Serve as program manager on 10x product sustaining teams, planning and tracking scope, schedule, and performance
- With the core team leads identify and mitigate program risk
- Provide program management and leadership for life cycle management projects including continuous improvement projects, COGs reductions, process development, obsolescence, etc.
- Identify and resolve issues with interconnected deadlines, priorities, and resourcing
- With the other team members, provide ideas for continuous improvement and best practice in the process development, communication, coordination and leadership
- Note that this is not an IT or software position
Minimum Requirements:
- Bachelor's degree or higher in an engineering field. Preferable mechanical, electrical or manufacturing
- Proven track record (5+ years) relevant instrument or capital equipment experience.
- Demonstrated experience (4+ years) as a program manager (formal project management training is advantageous)
- Significant contributions in all stages of product development (concept to post-launch) of successful customer-facing products
- Solid understanding of project planning, scheduling, and tracking
- Excellent organization and prioritization skills
- Concrete cases of working with a diversity of stakeholders to pull together a shared plan
- Ability to work in a fast-paced and quickly changing environment
- Able to work a flexible schedule to accommodate multiple time zones
- Strong communication skills: speaking, writing, listening, and interacting
Preferred Qualifications:
- Certification in Agile Project Manager or PMP
- Lean Six Sigma Green/Black Belt Certification
- Experience using Confluence and Jira
About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation,or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.