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MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High School graduate or equivalent.
2. BCLS Certification.
EXPERIENCE:
1. One (1) year of clerical/secretarial experience with general knowledge of medical terminology/computer.
CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.Other duties may be assigned.
1. Schedules appointments and meetings for assigned manager, director or executive. Maintains calendar for assigned manager, director, executive or other support department staff.
2. Schedules all procedures performed in the outpatient rehab office.
3. Makes contact with insurance providers to obtain authorization for patient therapy.
4. Coordinate and assist in the completion of all activities relating to the patient's finances.
5. Obtains and scans patient's insurance/medical cards and driver's license in to the registration system.
6. Facilitates the collection and distribution of information and to expedite a smooth and timely billing and collection process.
7. Verify insurance. Validate pre-cert/pre-auth information after completion of insurance verification and record results in the system. Performs other insurance related functions as needed.
8.Understand and use applicable CPT and ICD-9 codes.
9. Acts as department resource by being of assistance and providing reassurance to patients and patient's families
10. Documents and reports malfunctioning equipment immediately to appropriate management staff
11. Answers telephone, receives and delivers messages via electronic e-mail, fax, phone or fax.
12. Completes supply ordering accurately and in a timely manner, following up on backorders as needed
13. Assists physical therapist as needed during patient therapy sessions.
14. Ensures the front office is manned effectively at all times.
PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Must meet Department of Labor's MEDIUM duty standard (MEDIUM WORK- exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly). Able to lift 40 pounds from floor to waist.
2. Able to bend, stoop, reach and be capable of normal rotation, standing and walking for an 8-10-hour shift.
WORKING ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. May be scheduled to work various shifts based on departmental and patient needs.
2. May be required to travel between facilities/buildings.
3. May be exposed to virus, disease, and infection from patients and specimens in working environment.
4. May be exposed to traumatic situations including psychiatric crisis, physical injuries and death.
SKILLS AND ABILITIES:
1. Use a computer keyboard, monitor and mouse and be able to use and apply hospital software programs.
2. Answer telephones and transcribe messages.
3.Communicate verbally, written and electronically with healthcare personnel, families and patients.
4. Able to wear latex or vinyl gloves, with frequent changes and hand washing.
5. Able to tolerate working with and around noxious odors.
6. Must be able to wear Personal Protective Equipment (PPE).
7. This position may require unsupervised access to restricted areas that may contain medications, supplies and patient confidential information.
Additional Job Description:
This position is within our busy outpatient rehabilitation departments, physically located at 1002 Tavern Road, Martinsburg, WV.
Scheduled Weekly Hours:
40Shift:
Exempt/Non-Exempt:
United States of America (Non-Exempt)Company:
BMC Berkeley Medical CenterCost Center:
225 BMC Rehab Outpatient Tavern RoadAddress:
2500 Hospital DriveMartinsburgWest VirginiaEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)