POSITION SUMMARY

As a key member of the Administrative team, the Cookeville Director of Operations will assume a strategic role in the overall management of the Clinic. The DOO primary day-to-day responsibility for planning, implementing, managing and controlling all Clinic activities of the company. This will include direct responsibility for clinic locations and physician extenders.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Responsible for continuous evaluation of the clinic operations to provide and meet short and long-term strategic objectives.
• Services as Administrative liaison for physician and employee committees including but not limited to Quality Improvement; performs report updates and presentation to Board and Shareholder as necessary and participates in Administrative team meetings to provide clinical point of view as it relates to areas of responsibility.
• Monitors the performance of personnel through oversite of and regular meetings with managers to ensure staff scheduling, timely completion of assigned duties and efficient use of time; performs evaluations of direct reports; performs hiring, termination, and disciplinary actions when appropriate.
• Oversees facilities operations; works closely with architects and designers during construction and renovation projects.
• Oversees revenue cycle and front desk staff and implements improvement processes for each department to include streamlining AR and collections processes in coordination with the Campbell Clinic Revenue Cycle Team.
• Responsible for each physician's master schedule; develops new physician schedules and coordinates changes to schedules including implementation dates and clinic wide communication.
• Develops, implements, and monitors incentive programs in conjunction with the Cookeville COO; ensure payment on a monthly basis.
• Establish and maintain strong relationships with physicians as well as management to identify their needs and seek full range of business solutions.
• Provide recommendations to strategically enhance operations performance and business opportunities.
• Ensure that effective internal controls are in place and ensure compliance with applicable federal, state and local regulatory laws and rules for financial and tax reporting.
• Performs other duties as requested by the Cookeville Chief Operating Officer and physicians to ensure the efficient operation of the clinic.
• Serves as the Privacy Officer to ensure compliance with applicable regulatory agencies.

Campbell Clinic Benefit Summary:

Campbell Clinic offers a lucrative benefit package to support employees and their families.

• Medical / Dental / Vision Insurance
• HRA Option
• Flexible Spending Account
• Basic Life Insurance
• Voluntary Life Insurance Option
• Long-Term Disability
• Voluntary Short-Term Disability
• Accident Insurance
• Critical Illness Insurance
• 401(k) Plan Matching + Profit Sharing
• Employee Assistance Program
• Paid Time Off
• 8 Paid Holidays

Equal Opportunity Employer/Veterans/Disabled