With more than 50 years of experience and knowledge, we support the Centers for Medicare and Medicaid Services in administering the world’s largest health insurance programs. We hold the Jurisdiction N Medicare Administrative Contract and leverage our vast capabilities to support more than two million Medicare beneficiaries, more than 74,000 physicians and 247 hospitals that serve Medicare patients.
Our team
First Coast Service Options, Inc. is part of the GuideWell Source family of companies and is comprised of nearly 2,500 team members and serving more than 12 million beneficiaries and 587,000 healthcare providers.
Where we work
With remote working capabilities, we have team members located across the entire country. We also have offices in Florida and Pennsylvania.
Committed to doing the right things, the right way
We have a strong commitment to ensuring everything we do supports our commitment to integrity. We have an award-winning Compliance program that holds a Health Ethics Trust certification. We also hold the ISO 9001 certification.
Our Culture
We believe that work should be a place where everyone is included and respected and the customer is at the core of everything we do.
Our Mission
To help solve the sustainability challenge of government programs we support, starting with Medicare, by capitalizing on our vast knowledge, our highly engaged team members and our enterprise
Our Values
The right things, the right way:
- Operational excellence
- Commitment to integrity
- Continuous improvement
Our Vision
Bigger, bolder, future:
- More jobs
- More customers
- More revenue
Care Statements
We are a diverse group of people who care about:
- What we do
- Those we serve
- Most importantly, each other
Careers
We are all on a journey. Where will yours take you?Your Career Starts Here
We give students and recent graduates the tools and opportunities they need to launch their careers. We design tailored programs to reinforce your education with hands-on-training, mentoring and opportunities to put your new skills into practice – all while helping us fulfill our mission.
We Are Veteran Ready
You developed the strengths of commitment, quality, teamwork and dedication through your service to your country. Leverage these traits in your next career with our family of customer-focused companies.
We Celebrate You
As part of our evolving company culture, we have inclusive environments for all of our teammates. In our GuideWell companies, we have dynamic employee groups who not only foster a diverse, inclusive workplace, but also take an active role in leading change inside and outside our organization.
Your Next Challenge
For those looking for a career with a mission-based organization, GuideWell's family of forward thinking companies offers positions from a wide range of job categories and disciplines for current professionals of all experience levels.