Sales Support Specialist

Waltham, Massachusetts, United States | Sales | Full-time | Fully remote

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We are seeking an experienced Inside Sales professional to assist with our existing client base and help maintain our growing customer base. Our customers have 10’s of billions of files and no solution for organizing, managing and moving them.  Starfish is that solution.  We work with clients in a variety of industries and verticals, with a large percentage of High Performance Computing and Science-related organizations.

 

Job Overview:

As a Sales Support Specialist at Starfish, you will play a crucial role in ensuring the smooth operation of our team. You will support our sales team by assisting with various tasks and responsibilities that contribute toward our prompt and attentive client service.


Responsibilities and Duties:

  • Own the quoting process
    Track renewal dates for existing clients and ensure the client services team are in dialogue with clients about their upcoming renewals
    Monitor license utilization
    Maintain information about our clients and partners
    Assist in maintaining documentation of policy especially around quoting and licensing
    Opportunities to be involved in business development and relationship ownership


Qualifications:

  • University undergraduate degree required
    Strong Excel skills and a mathematical aptitude required
    Experience with Google Suite
    Strong communication skills
    2 to 3 years of experience required
    Ability to work relatively independently
    Current authorization (or will soon be authorized) to work in the United States on a full-time basis
    Familiarity with high performance computing (nice to have)
     

How to Apply 

Provide the following required materials: 

·     Cover letter 

·     Resume 

 

Benefits 

We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits: 

·     Salary with potential for commisions

·     Multiple health insurance options 

·     Medical FSA and Dependent Care FSA 

·     Dental insurance 

·     Vision insurance401(k) savings plan with employer matching 

·     Employer-sponsored long-term disability 

·     Paid holidays and PTO that increases with longevity at the company 

·     Discounted health club membership 

·     Opportunities for growth

 

Equal Opportunity Employer 

Starfish Storage provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.

 

Estimated Salary Range: $50k - $80k per year